At carnrental, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you rent a car through our services—online or via phone. By providing your personal information to carnrental, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information necessary to facilitate car rentals and related services, such as:
- Name, date of birth, and contact details
- Driver’s license number and expiration date
- Postal and billing addresses
- Payment card details
- Rental preferences (e.g., vehicle type, pickup/drop-off locations)
- Communication records and customer service interactions
2. How We Collect Your Information
We collect personal data through:
- Our website or mobile app when you make a reservation or inquiry
- Phone calls, emails, or chats with our customer support team
- Third-party platforms or partner sites that refer you to us
3. How We Use Your Information
- To confirm and manage your car rental booking
- To process payments and provide invoices
- To communicate important updates, reminders, or service changes
- To improve our service offerings and customer experience
- To comply with legal obligations or assist law enforcement as required
4. Sharing Your Information
Your personal data may be shared with:
- Vehicle rental partners or affiliates fulfilling your booking
- Third-party payment processors and IT support vendors
- Marketing or advertising partners (only with your consent where applicable)
- Government or law enforcement authorities as legally required
5. Data Security
carnrental uses appropriate technical and organizational security measures to protect your data. However, no method of transmission over the Internet is 100% secure. If you suspect unauthorized access to your data, please contact us immediately.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance, analyze traffic, and tailor content. You can manage your cookie preferences through your browser settings.
7. Your Choices and Rights
You may opt out of marketing emails by following unsubscribe links. You also have the right to access, correct, or delete your personal information by contacting us directly.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the rental contract, comply with legal obligations, or resolve disputes.
9. International Transfers
If your rental is processed by or involves a provider located outside your country, your data may be transferred internationally. We ensure all such transfers comply with data protection laws.
10. Use by Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Updates to This Policy
carnrental may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of our services after changes are made constitutes your acceptance of the updated terms.
Contacting Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@carnrental.com or call us at +1-844-278-4010.